TP-Link Tapo H500 Smart HomeBase
Features
Smart HomeBase
- Expandable Local Storage, No Monthly Fee: Delivers massive, secure, and free local storage with a built-in 16GB eMMC, expandable up to 16TB via an HDD/SDD drive.*
- Enhanced AI Detection: Provides multiple free enhanced AI functions such as facial recognition, person & pet & vehicle detection, and more.
- Smart Home Ecosystem Center: Capable of connecting up to 16 cameras and 64 sensors to build your smart home ecosystem.
- Easy to Use without Wiring: Connect your smart devices to the HomeBase via Wi-Fi, with no complex wiring needed.
- Supporting Matter and ONVIF: Connects seamlessly with various smart devices, reducing the need for multiple hubs in your home.
Store Local, No Monthly Fees
With a built-in 16GB eMMC and expandable storage up to an impressive 2.5" SATA HDD/SSD, you can securely store all your footage at home. This offers a cost-effective alternative to cloud storage, saving you from monthly subscription fees.

Accurate Face Recognition, Fewer False Alarms
Tapo H500 boasts free and powerful AI that recognises and tags strangers, family, and friends for easy identification. It categorises events based on recognised faces and supports event retrieval and face tracking, enabling you to find related incidents involving strangers.

Smart Home Ecosystem Center
Acting as a smart home center, Tapo H500 is capable of connecting up to 16 Tapo cameras and 64 Tapo sensors‡ to build your own smart home ecosystem. Supporting Matter?, Tapo H500 connects seamlessly with various smart devices and simplify your smart home setup.

Unified Monitoring on Your Tablet
Effortlessly monitor multiple camera feeds from various locations on one screen with an extra tablet†. View live video from up to 4 cameras while also enjoying a clear overview of all your Tapo smart home devices using the tablet version of the Tapo app.

Built-in Alarm
Enhance your security with the Tapo H500's 110dB alarm. Automatically trigger alerts for unfamiliar faces, providing a robust safety system that keeps your home secure.

Doorbell Voice Call
The Tapo H500 features a built-in microphone and speaker for real-time two-way audio, allowing easy communication with visitors when connected through the doorbell.

Wireless Connectivity, Simplified Security Setup
Tapo H500 seamlessly connects to your router, cameras, and devices via Wi-Fi, eliminating complex wiring for a flexible, cost-effective security solution for homes and stores.
Note: For stable video transmission, H500 supports router connection via Ethernet or 5 GHz Wi-Fi only.

Specifications
Technical Specifications
| Local Storage | Built-in Storage: 16GB eMMCExpanded Storage: 1-Bay, 2.5" SATA HDD/SSD, up to 16TB(needs to purchased seperately) |
|---|---|
| Frequency | 5 GHz Wi-Fi (For Router)2.4 GHz Wi-Fi (For Cameras)Sub-1 GHz:863.35MHz, 864.35MHz, 868.35MHz (for EU/UK)920.9MHz, 921.7MHz, 922.3MHz (for US/AU). |
| Security | 128-bit AES Encryption with SSL/TLS |
| Interface | 1x HDMl Port, 1x DC Power Port |
| Adapter Input | 100-240V, 50/60Hz |
| Adapter Output | 12V, 2A |
| Ethernet Ports | 1* 10/100 Mbp(For WAN) |
| USB Support | USB Ports: 1x USB-A for data transfer, 1x USB-C for charging |
| Buttons | 1* Reset Button,1* Answer/SYNC Button,1* Decline/Mute Button,1* Volume Up Button,1* VolumeDown Button |
| Dimensions (W x D x H) | 6.31 x 3.89 x 3.28 in.(160.20*98.82*83.21)mm |
| Operating Humidity | 10%~90%RH, Non-condensing |
| Storage Humidity | 5%~90%RH, Non-condensing |
| Package Content | Tapo H500Power AdapterScrewsQuick Start GuideEthernet Cable |
| Operating Temperature | 0- 40C (32°F-104°F ) |
| Storage Temperature | -20~60C (-4°F~140°F) |
| Brand | TP-Link |
|---|---|
| Product Type | Smart Home & Security > Smart Home Appliances |
| Weight | 1.05 kg |
| Warranty |
|---|
Note:
Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.
Shipping Information
- Free NZ-wide shipping on orders over $299
- Standard delivery 2–5 business days
- Rural delivery may take an additional 1–2 days
- Same-day dispatch for orders placed before 2pm (weekdays)
Returns Policy
- 7-day returns on unused items in original packaging
- Faulty or damaged products covered under warranty
- Contact our support team to initiate a return





