DELL UPG 3YOS TO 3YPRO FOR OPTIPLEX 5XXX
DELL UPG 3YOS TO 3YPRO FOR OPTIPLEX 5XXX
Overview
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.<br><br>Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.<br><br>*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- 24x7 direct access to in-region non-scripted ProSupport engineers
- Hardware and software support, proactive issue resolution with telemetry-driven insights.Next business day onsite support after remote diagnosisEnable SupportAssist for fleet automated issue detection, proactive resolution and alertsSelf-heal before issues occur
Technical Specifications
| Service type | ProSupport |
|---|---|
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 |
| Phone support | Y |
| Web support | Y |
| Troubleshooting | Y |
| Parts replacement | Y |
Not happy? Return within 7 days of delivery for a full refund or exchange. Items must be unused and in original packaging. Contact contact@kwtech.co.nz to arrange.
| Brand | Dell |
|---|---|
| Product Type | More > Warranty |
| Weight | 0.5 kg |
Shipping Information
- Free NZ-wide shipping on orders over $299
- Standard delivery 2β5 business days
- Rural delivery may take an additional 1β2 days
- Same-day dispatch for orders placed before 2pm (weekdays)
Returns Policy
- 7-day returns on unused items in original packaging
- Faulty or damaged products covered under warranty
- Contact our support team to initiate a return






