DELL UPG 3YOS TO 3YPRO FOR OPTIPLEX 7010/7020 EXCLUDE PLUS
DELL UPG 3YOS TO 3YPRO FOR OPTIPLEX 7010/7020 EXCLUDE PLUS
Overview
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.<br><br>Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.<br><br>*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- 24x7 direct access to in-region non-scripted ProSupport engineers
- Hardware and software support, proactive issue resolution with telemetry-driven insights.Next business day onsite support after remote diagnosisEnable SupportAssist for fleet automated issue detection, proactive resolution and alertsSelf-heal before issues occur
Technical Specifications
| Service type | ProSupport |
|---|---|
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 |
| Phone support | Y |
| Web support | Y |
| Troubleshooting | Y |
| Parts replacement | Y |
Not happy? Return within 7 days of delivery for a full refund or exchange. Items must be unused and in original packaging. Contact contact@kwtech.co.nz to arrange.
| Brand | Dell |
|---|---|
| Product Type | More > Warranty |
| Weight | 0.5 kg |
Shipping Information
- Free NZ-wide shipping on orders over $299
- Standard delivery 2β5 business days
- Rural delivery may take an additional 1β2 days
- Same-day dispatch for orders placed before 2pm (weekdays)
Returns Policy
- 7-day returns on unused items in original packaging
- Faulty or damaged products covered under warranty
- Contact our support team to initiate a return







