{"product_id":"hp-3y-nbd-onsite-adp-active-care-nb-svc","title":"HP 3Y NBD Onsite\/ADP\/Active Care NB SVC","description":"\u003cdiv class=\"kw-advanced-description\" style=\"font-family:'Helvetica Neue',Arial,sans-serif;color:#333;line-height:1.7;max-width:860px;margin:0 auto;\"\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cdiv data-block=\"features\" data-scroll-amount=\"100\" data-scroll-top=\"true\" data-trigger-css=\"d-xl-none\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003eOverview\u003cbr\u003eHP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eBenefits\u003cbr\u003eFast response times\u003cbr\u003eOptimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.\u003cbr\u003eQuick resolutions\u003cbr\u003eHelp reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.\u003cbr\u003eHigh device uptime\u003cbr\u003eGet fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eFeatures\u003cbr\u003eHP TechPulse-enabled support features\u003cbr\u003eRemote problem diagnosis and support\u003cbr\u003eNext business day onsite hardware support[1]\u003cbr\u003eAccidental Damage Protection\u003cbr\u003eReplacement parts and materials\u003cbr\u003eFirmware updates for selected products\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e[1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https:\/\/cpc2.ext.hp.com\/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.\u003cbr\u003e[2] Internet access with connection to Tech Pulse portal is required. For full system requirements, please visit http:\/\/www.hpdaas.com\/requirements\u003cbr\u003eService levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit https:\/\/cpc2.ext.hp.com\/. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.\u003c\/p\u003e \u003c\/div\u003e\n\u003cbr\u003e \u003cdiv data-block-id=\"8329\"\u003e\n\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cspan style=\"font-family: arial,helvetica,sans-serif;\"\u003e\u003cspan style=\"font-size: 18px;\"\u003e\u003cstrong\u003eKW Tech is a HP Gold Partner\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv data-block=\"specifications\" data-scroll-amount=\"100\" data-scroll-top=\"true\" data-trigger-css=\"d-xl-none\"\u003e\n\u003cdiv\u003e\n\u003ch3 style=\"font-size:16px;font-weight:700;margin-top:24px;\"\u003eTechnical Specifications\u003c\/h3\u003e\n\u003ctable style=\"border-collapse:collapse;width:100%;font-size:14px;margin-top:8px;\"\u003e\u003c\/table\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":67105942896685,"sku":"U18KXE","price":474.72,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0759\/5088\/2861\/files\/WARHCP5193789.jpg?v=1784828342","url":"https:\/\/kwtech.co.nz\/products\/hp-3y-nbd-onsite-adp-active-care-nb-svc","provider":"KW Tech","version":"1.0","type":"link"}