{"product_id":"jabra-engage-50-ii-mono-usb-c-a-wired-on-ear-headset-teams-certified","title":"Jabra  Engage 50 II Mono USB-C\/A Wired On-Ear Headset - Teams Certified","description":"\n    \u003cdiv style=\"font-family: 'Helvetica Neue', Arial, sans-serif; max-width: 800px; margin: 0 auto; padding: 20px;\"\u003e\n        \u003cdiv style=\"margin-top: 20px;\"\u003e\n            \u003cdiv class=\"kw-advanced-description\" style=\"font-family:'Helvetica Neue',Arial,sans-serif;color:#333;line-height:1.7;max-width:860px;margin:0 auto;\"\u003e\n\u003ch2\u003eFeatures\u003c\/h2\u003e\n\u003cdiv data-block=\"features\" data-scroll-amount=\"100\" data-scroll-top=\"true\" data-trigger-css=\"d-xl-none\"\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\n\u003cdiv\u003e\u003cdiv style=\"margin:24px 0;max-width:860px;\"\u003e\u003cdiv style=\"position:relative;padding-bottom:56.25%;height:0;overflow:hidden;border-radius:8px;\"\u003e\u003ciframe allowfullscreen=\"allowfullscreen\" frameborder=\"0\" referrerpolicy=\"strict-origin-when-cross-origin\" src=\"https:\/\/www.youtube.com\/embed\/bkvnB1YhOmo?rel=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\n\u003ch3\u003e\n\u003cbr\u003e\u003cbr\u003eA headset that's got your back\u003c\/h3\u003e\n\u003cp\u003eWith Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.\u003c\/p\u003e\n\u003cp\u003eThis headset has been designed with you in mind (you're welcome). It's light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you're wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there's no better headset to help you make every customer your most satisfied customer yet.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604185031_422.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eIt's not rocket science. But it is very clever.\u003c\/h3\u003e\n\u003cp\u003eA software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.\u003c\/p\u003e\n\u003cp\u003eEngage+ delivers live on-screen pop-ups with guidance on factors affecting your customer's call experience, including background noise, the position of your microphone, silence and interruptions. \u003c\/p\u003e\n\u003cp\u003eCustomer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604180507_298.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eSee the full picture\u003c\/h3\u003e\n\u003cp\u003eLeading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents' background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.\u003c\/p\u003e\n\u003cp\u003eTogether these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604180731_317.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eMagic mic\u003c\/h3\u003e\n\u003cp\u003eIn fact, this headset has not one, but three microphones, for awesome background noise-cancellation that'll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604181128_808.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eGreat comfort isn't a given. It's engineered.\u003c\/h3\u003e\n\u003cp\u003eEngage 50 II is designed to be so comfortable that you'll barely know it's there. Weighing in at as little as 1.5oz, or 45g*, it's super lightweight, with angled cushions for the most comfortable fit.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604181404_861.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eOne tough cookie (well, headset)\u003c\/h3\u003e\n\u003cp\u003eCarelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So Engage 50 II is built to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.\u003c\/p\u003e\n\u003cdiv\u003e\u003cdiv style=\"margin:24px 0;max-width:860px;\"\u003e\u003cdiv style=\"position:relative;padding-bottom:56.25%;height:0;overflow:hidden;border-radius:8px;\"\u003e\u003ciframe allowfullscreen=\"allowfullscreen\" frameborder=\"0\" referrerpolicy=\"strict-origin-when-cross-origin\" src=\"https:\/\/www.youtube.com\/embed\/M8RMfJVuLP4?rel=0\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e\u003c\/div\u003e\u003c\/div\u003e\n\u003ch3\u003e\n\u003cbr\u003e\u003cbr\u003eEvery caller, crystal clear\u003c\/h3\u003e\n\u003cp\u003eWith advanced speakers and innovative noise-isolating earcups that fit perfectly, you'll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)\u003c\/p\u003e\n\u003cp\u003eWith Engage 50 II's specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604181937_096.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eSmooth operator\u003c\/h3\u003e\n\u003cp\u003eImagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.\u003c\/p\u003e\n\u003cp\u003eEngage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it's all taken care of.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604182219_730.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003e\n\u003cbr\u003eDitch missed calls\u003c\/h3\u003e\n\u003cp\u003eNever worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.\u003c\/p\u003e\n\u003cp\u003eSet the SmartRinger to only ring when you're away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you're in the office.*\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e*SmartRinger only sounds when the headset is lying on a flat surface\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604185827_534.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003ePlays well with others\u003c\/h3\u003e\n\u003cp\u003eConnecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. \u003c\/p\u003e\n\u003cp\u003eWith a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e*Software may be needed for configuration. Refer to jabra.co.uk\/platforms for details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604182640_678.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e\n\n\u003ch3\u003eProtect your focus\u003c\/h3\u003e\n\u003cp\u003eSay 'no' to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you're busy.\u003c\/p\u003e\n\u003cp\u003eA red light will glow automatically when you're busy on a call, showing anyone around you that now isn't a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you're free.\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.pbtech.co.nz\/fileslib\/_20240604185730_399.png\" style=\"max-width: 100%; height: auto; display: block; margin: 16px auto; border-radius: 6px;\"\u003e\u003c\/p\u003e \u003c\/div\u003e\n\u003cbr\u003e \n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003ch2\u003eSpecifications\u003c\/h2\u003e\n\u003cdiv data-block=\"specifications\" data-scroll-amount=\"100\" data-scroll-top=\"true\" data-trigger-css=\"d-xl-none\"\u003e\n\u003cdiv\u003e\n\u003ch3 style=\"font-size:16px;font-weight:700;margin-top:24px;\"\u003eTechnical Specifications\u003c\/h3\u003e\n\u003ctable style=\"border-collapse:collapse;width:100%;font-size:14px;margin-top:8px;\"\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eNoise-isolating fit\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eNoise reduction on calls\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eSpeaker size\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e20mm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eSpeaker max input power\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e30 mW\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eSpeaker bandwidth (music mode)\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e50Hz - 20000Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eSpeaker bandwidth (speak mode)\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e100Hz - 14000Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMicrophone type\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e2 x MEMS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMicrophone sensitivity\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e-26dBFS\/Pa\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMicrophone bandwidth\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e100Hz - 14000Hz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eUser hearing protection\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eJabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003ePackaging dimensions (W x H x D)\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMain unit dimensions (W x H x D)\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e167mm x 54mm x 160mm | 6.6in x 2.13in x 6.3in\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMaterials used\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eLeatherette, PC \u0026amp; PC\/ABS plastic, PP, silicon rubber, stainless steel, TPE\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eHeadset Weight (mono variant)\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e45g | 1.6oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eWeight (mono) w. Link\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e132g | 4.7oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eLED features and functions\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eBusylight, incoming call, Microsoft Teams notifications (SKU dependent)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eCompatible software and\/or apps\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eEngage+, Jabra Direct, Jabra Xpress (Jabra Direct is available for Windows and Mac. Jabra Xpress is available for Windows only.)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eForm factor\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eOn-ear headband\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eConnectivity\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eUSB-C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eOn-head detection\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eOperating temperature\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e-10°C to 55°C | 14°F to 131°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eStorage temperature\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e-5°C to 55°C | 23°F to 131°F\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eSmartRinger\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMain unit weight\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003e68g | 2.4oz\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eCall controls\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eLED behavior\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eBusylight, incoming\/active call, mute\/hold call, Microsoft Teams notifications (SKU dependent), programmable (via SDK)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"border:1px solid #ddd;padding:9px 14px;background:#f8f8f8;width:35%;font-weight:600;text-align:left;\"\u003eMaterials used\u003c\/th\u003e\n\u003ctd style=\"border:1px solid #ddd;padding:9px 14px;\"\u003eSilicon rubber, TPU, PC \u0026amp; PC\/ABS plastic, TPE, PP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003c\/div\u003e\n\u003c\/div\u003e\n        \u003c\/div\u003e\n    \u003c\/div\u003e\n    ","brand":"Jabra","offers":[{"title":"Default Title","offer_id":67071522832429,"sku":"5093-299-2169","price":253.33,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0759\/5088\/2861\/files\/IPHJAB5587896__1_486a859e-934e-4efd-b275-90a6a12a88b1.jpg?v=1784617776","url":"https:\/\/kwtech.co.nz\/products\/jabra-engage-50-ii-mono-usb-c-a-wired-on-ear-headset-teams-certified","provider":"KW Tech","version":"1.0","type":"link"}