Shark CryoGlow Cooling LED Face Mask
Features
Shark CryoGlow Cooling & LED Face Mask
Developed with dermatologists, the Shark™ CryoGlow™ Face Mask delivers clinically tested skin-firming and acne-reducing results. Its infrared LED light penetrates to the skin dermis layer, known to help stimulate collagen to reduce fine lines, and rejuvenate skin. The only LED mask that incorporates under-eye cooling to help tighten and refresh under-eyes. Featuring four treatments developed with dermatologists, it's backed by clinical testing and included in the ARTG (Australian Register of Therapeutic Goods) - delivering visible, proven improvements in skin radiance from the comfort of home.
- Better Ageing Treatment
- Skin Clearing Treatment
- Under-Eye Revive Treatment
Better Ageing Treatment
Reduce fine lines, and firm skin* with a daily 6-minute treatment that uses IQLED technology to combine red and infra-red LED lights that penetrate to the skin's dermis layer, known to help stimulate collagen production to reduce fine lines.

* Based on results from 12-week study with 60 subjects and 1x per daily use in Better Ageing Treatment Mode. Individual results may vary based on different skin types.
Skin Clearing Treatment
Help reduce acne & achieve a more even complexion in 4 weeks** with a daily 8-minute treatment utilising IQLED technology to combine blue, red and infra-red lights to target acne causing bacteria and penetrate deep into the dermis layer to help stimulate collagen production.

** Based on results from 12-week study with 59 subjects and 1x per daily use in Skin Clearing Treatment Mode. Individual results may vary based on different skin types.
Under-Eye Revive Treatment
Help tighten under-eyes in one use with a Cryo-inspired integrated cooling treatment that is customisable with 3 temperature-controlled chill levels.

Skin Sustain Treatment
Maintain radiance with 4-minute sessions using IQLED technology to combine high energy red, blue, and infrared LEDs. Ideal for follow-up after an 8-week Better Ageing or Skin Clearing treatment cycle.

iQLED Technology™
Powered by iQLED Technology™, featuring 160 tri-wick LEDs that deliver a total of 480 blue, red, and infrared light sources. Precise tri-wick sequencing distributes energy across blue (≈415 nm), red (≈630 nm), and infrared (≈850 nm) wavelengths to penetrate multiple layers of the skin for even, effective coverage-without gaps or hot spots.

Adjustable Straps
Adjustable straps, centrally positioned on the head, provide a personalised fit and help relieve pressure from the brow area.

IMPORTANT SAFETY INFORMATION
- Stop using the device if you experience any discomfort.
- Do not apply Shark CryoGlow cooling treatments on the eyeball or upper eyelid.
Do not use the Shark CryoGlow if you are taking:
- Medication or supplements that cause sensitivity to light (photosensitivity), for example, medications for severe inflammatory acne (i.e. isotretinoin or doxycycline).
Do not use the Shark CryoGlow if you have any of the following medical conditions:
- Retinal and/or macular disease, ocular albinism, or any eye condition that causes sensitivity to light.
- Pregnant, nursing, or maybe pregnant.
- Pacemaker or other electronic implanted device
- Implants in the face
- Lack of sensation (e.g., numbness)
- Light sensitive skin disorder (e.g., lupus, porphyria)
- Extreme light sensitivity of the eyes (i.e., photophobia)
- Light induced headaches
- Albinism
- Melasma (i.e., condition that causes patches or spots)
- Sensitivity or allergy to plastic, aluminum, or hook/loop material (e.g., Velcro® Brand)
Do not use the Shark CryoGlow cooling treatments if you have any of the following medical conditions:
- Cold hypersensitivity
- Cold urticaria (i.e., hives brought on by cold temperatures)
- Circulatory insufficiency
Do not use the Shark CryoGlow if you have any of the following conditions on the face, hairline, ears, or neck:
- Recent facial surgery (until you have been cleared by your doctor)
- Suspicious lesions or skin cancer
- Eczema
- Psoriasis
- Irregularly shaped, new, or changing brown spots
- Birthmarks
- Broken skin, skin rash, or blisters
- Tissue inflammation
- Skin infection, cold sore, or warts
- Active current outbreak of herpes simplex virus (cold sores)
- History of herpes outbreaks without receiving preventative treatment
- Recent facial treatment where the skin has not fully healed, including neurotoxin, dermal filler, micro needling, laser, or chemical peel
PRECAUTIONS: Consult a medical professional before using the device if:
- You have bruising on the face.
- You are experiencing skin sensitivity or irritation with retinol or benzoyl peroxide.
Warranty Info
If you need to contact Shark directly, please use the below contact details.
https://sharkclean.co.nz/pages/support
Call: 0800 112 660
Email: [email protected]
Specifications
Technical Specifications
| In The Box | 1 x CryoGlow™ LED mask2 x Clip-on Chill Pads1 x Remote1 x USB-C Charging Cable + Plug1 x Wall Charger1 x LED Storage Bag |
|---|---|
| Product type | LED facial therapy mask |
| Brand | Shark |
| MPN | FW312ANZ |
| Colour | Blue Frost |
| Technology | iQLED Technology™ (multi-wavelength LED system) |
| LED count | 160 tri-wick LEDs |
| Settings | Better Ageing (Red Light + Infrared)Skin Clearing (Red + Blue Light + Infrared)Skin Sustain (Red + Blue Light + Infrared)Under-Eye Revive |
| Weight | 0.680kg |
| Mask Dimensions (cm) | 22 x 20.8 x 15 |
| Remote Dimensions (cm) | 14.8 x 4.5 x 4 |
| Brand | Shark |
|---|---|
| Weight | 2.44 kg |
| Warranty |
|---|
Note:
Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.
Shipping Information
- Free NZ-wide shipping on orders over $299
- Standard delivery 2–5 business days
- Rural delivery may take an additional 1–2 days
- Same-day dispatch for orders placed before 2pm (weekdays)
Returns Policy
- 7-day returns on unused items in original packaging
- Faulty or damaged products covered under warranty
- Contact our support team to initiate a return









